Privacy · version 2.1 · 10 August 2026
Your data stays connected to your marketplace experience.
This notice covers the lolo Market international gateway, the Romania, France and Serbia marketplaces, and the native customer application. Each country marketplace keeps its own database and rules. The service is operated by Adel Ramzy under the lolo Market and Nawa Europe brands.
Data we process
Depending on what you use, we process account and email-verification data; profile and contact-visibility choices; listings, photos, videos and stories; favorites, saved searches, messages, offers and reports; the country and locality you choose; web promotion purchase records when a paid web promotion is used; and security, moderation and audit logs. The current service does not collect APNs device tokens.
Why we process it
We use data to provide your account and marketplace features, show listings for your chosen market and locality, moderate user content, prevent fraud, send transactional account emails and in-service notices, handle paid web listing promotions, answer legal requests, and comply with law. The legal basis may be contract, consent, legitimate interest or a legal duty.
Location and addresses
The current marketplace service uses the country and locality a user chooses for discovery. Its public search interface and API do not accept street addresses, house numbers, latitude or longitude as search inputs, and listings do not publish exact coordinates or house numbers. Precise device location is not sent to the current marketplace API.
Media and conversations
Pending seller media stays private until moderation. Approved derivatives may be published. Original uploads, decisions and reports may be retained for security, appeals, fraud prevention and legal duties. Messages are visible only to their participants and authorized reviewers when a report or legal need requires limited access.
Sharing and processors
Hostinger provides website, database and media hosting. Titan provides transactional email delivery. We disclose only what each service needs under appropriate safeguards. Apple distributes the native app, but the current service does not collect APNs device tokens or process Apple in-app purchase receipts because those integrations are not active. We do not sell personal data. Sellers and buyers decide what information to share with each other.
Retention
Account data is retained while the account is active and for required security or legal periods afterward. Stories expire from public display after their configured period. In-service notification records, transactional-email delivery records, and security and moderation records use limited, documented retention. There are currently no APNs device tokens or Apple in-app purchase receipts in the service's retention lifecycle.
Your choices and rights
You can edit contact visibility, chosen market and locality, language and privacy choices in the app or website. You may request access, correction, deletion, restriction, portability or objection. Account deletion is available in the native app and website; legal retention may delay deletion of a narrowly defined record.
Exercise a privacy right securely
Security and complaints
Credentials are protected in the native Keychain, access is role-limited, and sensitive actions are audited. No system is risk-free; report a suspected security or privacy incident through the relevant secure form above. You may also complain to ANSPDCP in Romania, CNIL in France, or the Serbian Commissioner for Personal Data Protection.