Human support and safety
Choose your market so the right team receives your request.
Use the secure form for account access, deletion, a technical problem, illegal content, product safety, privacy, an appeal or a copyright concern. Include the listing link when relevant, but never send a password, payment card number or one-time code.
Contact the local support and moderation team
For general account, accessibility, safety or App Store support, email support@lolo-market.com. Start with your market's localized help centre. For requests that may need identity, listing evidence or a formal legal record, use its secure request form.
Secure privacy, safety and legal requests
Account and deletion
Sign in and use Profile → Privacy & account → Delete account. If you cannot sign in, select the privacy or account request type in the secure form and use the account email address.
Unsafe or illegal content
Use Report on the listing or profile for the fastest evidence-preserving route. For urgent danger, contact local emergency services first. lolo Market is a peer-to-peer classifieds service and is not the seller.
Purchases and delivery
Buyers and sellers agree directly. lolo Market does not sell the listed item and does not protect off-platform payments. Inspect goods, keep evidence, and reject suspicious payment, courier, QR-code or support links.
App and accessibility
For crashes, loading, video, notifications, Siri, Live Activities or accessibility issues, include the app version, iOS version, device model, market and the exact steps. Do not include private conversation content unless support asks through the secure channel.